Who this policy applies to
This policy applies to parents, carers and adults who contact Elite Learning Innovations Ltd. It also covers information about a student that a parent or carer provides to us.
Information we collect
We may collect your name and contact details, the student’s year group or school stage, subjects and learning priorities, messages sent through our website or email, booking and lesson details, and payment records if you become a client.
We only ask for information that is reasonably needed to respond or provide the service.
How we use information
We use information to respond to enquiries, arrange consultations and lessons, match a suitable tutor, provide parent updates, manage bookings and payments, and meet legal or accounting duties.
Our legal basis is usually taking steps you have requested before providing a service, delivering that service, or meeting a legal duty.
Children and student information
Our services are arranged through a parent or carer. Children should not submit personal information through this website themselves. Please do not send more information about a child than is needed for us to understand the enquiry.
Storage and retention
Information may be stored using trusted online tools in the United Kingdom or other countries. We take reasonable steps to protect it.
Enquiry details are kept only for as long as needed to respond and follow up. Client and financial records are retained for teaching, accounting and legal purposes.
Your rights
You may ask to access, correct or delete your personal information, or ask us to restrict or stop certain uses where the law gives you that right. Contact us if you wish to make a request.
Contact us
Email elitelearninginnovations@gmail.com or write to Elite Learning Innovations Ltd, 20 Wenlock Road, London, N1 7GU. Company number 17404498.